Our Services
Drainage emergencies don't keep office hours. Our engineers answer the phone at 3am the same way they do at 3pm — and there is never a call-out charge.
Drain blocked, sewage backing up, or water where it shouldn't be right now.
We're available around the clock, every day of the year. Call 0330 128 1329 and we'll talk you through the situation immediately. Availability for your postcode is confirmed when you call, with same-day attendance across most of our coverage.
Sewage backing up into a bath or toilet, waste water pooling outside, a drain that has collapsed under a driveway, or any blockage that has taken a property out of use. If you cannot use your bathroom or kitchen safely, treat it as an emergency and call us.
A 1-hour response is available across our core Dorset service area, with availability elsewhere confirmed by postcode and same-day attendance across most of our coverage. When you call, we will give you an honest arrival window rather than an optimistic one.
The engineer diagnoses the cause first — jetting, rodding or camera inspection as needed — then quotes the work before touching anything. You approve the price, we clear the problem, and we tell you whether it is likely to happen again and why.
Not every blockage needs an engineer within the hour. These situations do, because the damage or disruption gets worse the longer they are left.
Where the water is, what is still usable and how quickly it is getting worse. That tells us what to bring and how urgently.
You get a realistic arrival window rather than an optimistic one, and advice on what to stop using in the meantime.
Rodding, jetting or a camera inspection as the situation requires, so the cause is understood rather than assumed.
There is no call-out charge, and nothing is started until you have approved the cost.
If the blockage points to an underlying defect, we say so and set out what investigating it would involve. No pressure to book anything on the spot.
Stop using sinks, showers, washing machines and toilets on the affected run — every litre added has to go somewhere. Keep children and pets away from standing waste water, move belongings clear if water is rising, and if you can safely lift a drain cover to see whether the chamber is full, that information helps the engineer.
Enquiries
Send your postcode and phone number and we'll confirm availability for your area and talk you through what the job involves. No call-out charge, and a fixed price agreed before any work starts.
Prefer to talk it through? Call 0330 128 1329 — answered 24/7.
Fast response. No call-out charge. Call now.
0330 128 1329
No call-out charge · Free quote
FAQs
Brilliant service! They arrived within the hour and sorted our blocked drain quickly and professionally. No call-out charge was a huge bonus. Highly recommend!
Called late at night with an emergency and they were with us fast. Great communication and sorted the problem first time. Top company!
Really impressed with the CCTV survey and clear report we received. Friendly team, fixed price and no mess left behind. Fantastic service!
Want to see the standard of our work? Read write-ups of recent drainage jobs.
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